Privacy Policy
Your privacy is important to us. Learn how we protect your personal information.
Credit At Once Privacy Policy
Last updated: November 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, address, phone, email, SSN)
- Financial information (income, employment, credit monitoring credentials)
- Credit report information and credit history
- Documentation you provide (ID, proof of address, bank statements)
- Communication records (emails, phone calls, messages)
2. How We Use Your Information
We use the information we collect to:
- Provide credit repair services as requested
- Communicate with credit bureaus and creditors on your behalf
- Analyze your credit reports and develop repair strategies
- Provide customer support and respond to your inquiries
- Process payments and manage your account
- Comply with legal obligations and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With credit bureaus and creditors as necessary to provide our services
- With service providers who assist in our operations (with confidentiality agreements)
- When required by law or to comply with legal proceedings
- To protect our rights, property, or safety, or that of others
- With your explicit consent
4. Data Security
We implement robust security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure servers and databases with restricted access
- Regular security audits and updates
- Employee training on data protection practices
- Multi-factor authentication for system access
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After termination of services, we may retain certain information for record-keeping purposes as required by law.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Receive a copy of your information in a portable format
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collection and sharing practices.
11. Changes to Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: